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"Please accept our formal thanks..."
Please accept our formal thanks for all you did in helping us purchase our new Wisconsin home. Susan and I fondly recall how we called you just prior to the July 4th weekend and asked you to show us a few properties, even though we "weren't in the market." You were so gracious with your time and gave up a few of your valuable holiday weekend hours. During that time, looking at 4 properties, we never felt rushed or pressured. Than, thank you for guiding us through the purchasing process and structuring a very fair escrow period. I believe you even absorbed the final month of the owners' payments, to help us extend the time we needed to sell our other house. Most of all, what really impressed us was your attention to detail in the closing days of the transaction; how you maintained the yard, saw to it that all of the contingencies were satisfied, went the extra mile in having them paint extra roof trim, and kept an eye on the place all the way down to rolling the boat door up out of the water. Many realtors would have coasted toward the close. You seemed to pick up speed. Finally, at closing, you covered our part of the contingency plumbing costs, said you were handling maintaining the sprinkler system prior to freezing weather and even brought over a plate of cookies! We are truly in your debt. Well, now we have been on both sides of the ball. You listed and sold my mother's relatively modest house and demonstrated just as much integrity and professionalism with her as you did representing us as buyers for a high end home on Doty Island. We are happy. Thank you. Sincerely, Michael O. Sajbel
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